Terms and Conditions
Full terms and conditions governing use of BookySpinz Casino services
These Terms and Conditions govern the relationship between BookySpinz Casino and all users accessing the platform. By registering an account or using any services, players agree to be bound by these terms in their entirety.
Account Registration
Eligibility Requirements
Players must meet the following criteria to maintain an account at BookySpinz:
- Minimum age of 19 years (or legal gambling age in your province)
- Resident of Canada or other permitted jurisdiction
- Not previously self-excluded or banned from the platform
- Acting on personal behalf, not as agent for third parties
- Providing accurate, truthful registration information
Account Security
Account holders bear responsibility for maintaining login credential security. BookySpinz will never request passwords via email or chat. Players must:
- Use strong, unique passwords
- Enable two-factor authentication when available
- Log out after sessions on shared devices
- Report suspected unauthorized access immediately
One Account Policy
Each individual may maintain only one active account. Multiple accounts result in immediate closure of all associated accounts and forfeiture of balances. This policy extends to:
- One account per person
- One account per household
- One account per IP address
- One account per payment method
Deposits and Withdrawals
Accepted Payment Methods
BookySpinz processes transactions through approved payment channels including Interac e-Transfer, major credit cards, and select cryptocurrencies. All deposits must originate from accounts in the player’s own name.
Processing Times
| Transaction | Standard Time | VIP Time |
|---|---|---|
| Deposits | Instant to 30 minutes | Instant |
| Withdrawals | Up to 24 hours | Up to 12 hours |
| Verification | 24-48 hours | Priority |
Withdrawal Conditions
Withdrawal requests require completion of account verification and satisfaction of all bonus wagering requirements. BookySpinz reserves the right to request additional documentation for large withdrawals or security concerns.
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms including wagering requirements, validity periods, and game restrictions. Players must satisfy these conditions before withdrawing bonus-related winnings.
Wagering Requirements
Standard wagering calculations multiply the bonus amount (or bonus plus deposit, where specified) by the stated multiplier. Only wagers placed after bonus activation contribute toward clearing requirements.
Bonus Abuse
BookySpinz actively monitors for bonus abuse patterns including:
- Coordinated play across multiple accounts
- Arbitrage strategies exploiting promotional terms
- Irregular betting patterns designed to minimize risk
- Syndicate or group play arrangements
Detected abuse results in bonus cancellation, account closure, and potential forfeiture of all funds.
Game Rules
Fair Play
All games operate using certified Random Number Generators tested by independent auditors. BookySpinz prohibits the use of automated software, bots, or any tools providing unfair advantage.
Malfunction Policy
In the event of game malfunction, all affected bets become void. BookySpinz determines outcomes based on server logs, which constitute the authoritative record of all gameplay.
Betting Limits
Individual games display their minimum and maximum betting limits. BookySpinz may adjust player-specific limits based on account history, risk assessment, or regulatory requirements.
Responsible Gambling
Player Protection Tools
BookySpinz provides self-management features including deposit limits, loss limits, session reminders, and self-exclusion options. Players are encouraged to utilize these tools proactively.
Self-Exclusion
Self-excluded players must not attempt to create new accounts or access the platform through any means. BookySpinz cannot guarantee detection of all attempted circumventions but will close accounts and void balances when discovered.
Problem Gambling Resources
Players experiencing gambling difficulties should contact:
ConnexOntario: 1-866-531-2600
Email: help@responsiblegambling.org
Limitation of Liability
BookySpinz operates gaming services on an “as is” basis. The platform accepts no liability for:
- Technical failures or service interruptions
- Losses resulting from player decisions
- Third-party actions affecting accounts
- Changes to game rules or promotions
Maximum liability in any circumstance shall not exceed the player’s account balance at the time of incident.
Amendments
BookySpinz reserves the right to modify these terms at any time. Material changes will be communicated via email and platform notifications. Continued use after notification constitutes acceptance of revised terms.
Governing Law
These terms are governed by the laws of the licensing jurisdiction. Disputes shall be resolved through the casino’s internal complaint procedure, with escalation to the relevant gaming authority if necessary.
Contact Information
For questions regarding these terms, contact customer support via live chat or email. The support team can clarify specific provisions and direct complex inquiries to the appropriate department.
By using BookySpinz services, players acknowledge reading, understanding, and agreeing to these Terms and Conditions in full.